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{"id":4001,"date":"2020-12-03T12:56:57","date_gmt":"2020-12-03T10:56:57","guid":{"rendered":"https:\/\/servercloud19.com\/?page_id=4001"},"modified":"2020-12-03T12:57:00","modified_gmt":"2020-12-03T10:57:00","slug":"acord-de-procesare-date","status":"publish","type":"page","link":"https:\/\/servercloud19.com\/acord-de-procesare-date\/","title":{"rendered":"Acord de Procesare Date"},"content":{"rendered":"

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1. Introducere<\/strong>
Acest acord reglementeaz\u0103 procesarea datelor personale efectuat\u0103 de Servercloud19 („Procesator Date”) \u00een numele clientului („Operator\/Controlor Date”). Acest Acord de Procesare a Datelor reprezint\u0103 \u00een\u021belegerea p\u0103r\u021bilor \u0219i reglementeaz\u0103 procesarea datelor de c\u0103tre Servercloud19 \u00een calitate de Procesator \u00een numele clientului \u00een calitate de Controlor. Acordul vine \u00een completarea Termeniilor \u0219i Condi\u021biilor respectiv contractului \u00eencheiat \u00eentre Servercloud19 \u0219i Client.<\/p>\n

2. Defini\u021bii<\/strong>
\u00cen acest acord:
\u2022 Servicii – reprezint\u0103 serviciul acordat Clientului \u00een conformitate cu Termenii \u0219i Condi\u021biile respectiv contractul \u00eencheiat cu Servercloud19
\u2022 Date personale – reprezint\u0103 orice informa\u021bie referitoare la o persoan\u0103 fizic\u0103 identificabil\u0103 sau identificat\u0103 (persoan\u0103 vizat\u0103)
\u2022 Client sau Controlor – reprezint\u0103 persoana fizic\u0103, juridic\u0103, autoritatea public\u0103 sau orice alt\u0103 entitate care determin\u0103 scopul \u0219i mijloacele proces\u0103rii datelor personale
\u2022 Procesator sau Servercloud19 – reprezint\u0103 autoritatea care va procesa date personale \u00een numele controlorului
\u2022 Proces\/procesare – reprezint\u0103 orice opera\u021biune sau set de opera\u021biuni efectuat\u0103 pe date personale cum ar fi colectarea, \u00eenregistrarea, organizarea, structurarea, stocarea, adaptarea sau alterarea, restabilirea, consultarea, folosirea, divulgarea prin transmitere, diseminarea sau punerea la dispozi\u021bie, alinierea sau combinarea, restric\u021bionarea, \u0219tergerea sau distrugerea
\u2022 Sub-procesator sau Partener – reprezint\u0103 o ter\u021b\u0103 parte, partener Servercloud19 desemnat\u0103 de aceasta pentru livrarea serviciilor \u0219i\/sau procesarea datelor personale ale clientului
\u2022 M\u0103suri tehnice \u0219i organizatorice de securitate – m\u0103suri care vizeaz\u0103 asigurarea unui nivel de securitate adecvat inclusiv pseudoanonimizarea \u0219i criptarea datelor personale, abilitatea de a asigura permanent confiden\u021bialitatea, integritatea, disponibilitatea \u0219i elasticitatea sistemelor \u0219i serviciilor de procesare, capacitatea de a restaura disponibilitatea \u0219i accesul la datele personale \u00een timp util \u00een eventualitatea unui incident fizic sau tehnic, un proces regulat pentru testarea \u0219i evaluarea eficacit\u0103\u021bii securit\u0103\u021bii proces\u0103rii
\u2022 Legile \u00een vigoare – toate legile \u0219i dispozi\u021biile na\u021bionale \u0219i ale Uniunii Europene din domeniul protec\u021biei datelor cu caracter personal
\u2022 Persoane vizate – utilizatorii respectiv clien\u021bii controlorului<\/p>\n

3. Aplicarea acordului<\/strong>
\u00cen rela\u021bia cu serviciile oferite acest acord se aplic\u0103:
\u2022 tuturor datelor trimise de client c\u0103tre Servercloud19 pentru procesare
\u2022 tuturor datelor accesate de Servercloud19 pentru procesare \u00een numele clientului
\u2022 tuturor datelor recep\u021bionate de Servercloud19 \u00een numele clientului<\/p>\n

4.Procesarea datelor personale<\/strong>
Clientul va fi singurul responsabil pentru acurate\u021bea, calitatea \u0219i procesarea datelor persoanelor vizate. Servercloud19 va accesa, folosi sau procesa aceste date \u00een numele clientului doar \u00een urm\u0103toarele cazuri :
\u2022 la solicitarea direct\u0103 a clientului
\u2022 \u00een vederea furniz\u0103rii serviciilor contractate
\u2022 pentru a oferi asisten\u021b\u0103 tehnic\u0103 \u00een privin\u021ba serviciilor furnizate
\u2022 pentru opera\u021biuni de mentenan\u021b\u0103<\/p>\n

Clientul va determina provenien\u021ba \u0219i scopul datelor personale \u0219i categoriile de persoane vizate.<\/p>\n

\u00cen vederea \u00eendeplinirii acordului \u0219i \u00een mod special pentru furnizarea serviciilor contractate , Servercloud19 va procesa anumite categorii \u0219i tipuri de date personale \u00een numele clientului conform autoriz\u0103rii \u0219i solicit\u0103rii acestuia.<\/p>\n

Tipurile \u0219i categoriile de date cu caracter personal procesate de Servercloud19 sunt :<\/p>\n

Date de contact :
\u2022 nume, adres\u0103, num\u0103r telefon, adres\u0103 mail, denumire societate, cod fiscal, num\u0103r de \u00eenregistrare \u00een registrul comer\u021bului
\u2022 date personale ale reprezentan\u021biilor, angaja\u021biilor \u0219i alte ter\u021be p\u0103r\u021bi furnizate de c\u0103tre client<\/p>\n

Aceste date personale nu sunt cuprinse \u00een acest Acord de Procesare a Datelor ci sub Politica de Confiden\u021bialitate deoarece Servercloud19 are rolul de Controlor \u00een aceast\u0103 situa\u021bie.<\/p>\n

Date privind serviciile :
\u2022 date care se afl\u0103 pe serverele Servercloud19
\u2022 date stocate \u0219i procesate de utilizatori cum ar fi : cod surs\u0103 , baze de date, fi\u0219iere, etc.
\u2022 jurnale electronice : de conectare, de autentificare, de acces, de erori<\/p>\n

Servercloud19 nu are control asupra con\u021binutului acestor jurnale, acestea fiind generate automat de serviciile care ruleaz\u0103 pe echipament \u0219i de aplica\u021biile clientului.<\/p>\n

Activit\u0103\u021bile de procesare efectuate vor fi doar cele necesare \u0219i relevante serviciilor oferite. Solicit\u0103rile de procesare din partea clientului vor fi \u00eenregistrate de Servercloud19 \u0219i p\u0103strate p\u00e2n\u0103 la exercitarea dreptului de a fi uitat din partea clientului. Servercloud19 va procesa date personale referitoare la client \u0219i contactele furnizate de acesta prin intermediul departamentelor comerciale \u0219i a website-ului Servercloud19 .<\/p>\n

5. Acces Date<\/strong>
Pe durata utiliz\u0103rii serviciilor, clientul poate accesa, modifica \u0219i \u0219terge datele prin autentificarea \u00een conturile de\u021binute prin protocoale \u0219i unelte comune. \u00cen cazul unei modific\u0103ri sau alter\u0103ri a datelor , varianta ini\u021bial\u0103 poate fi stocat\u0103 \u00een backup pe o durat\u0103 de 14 zile.<\/p>\n

6. Instruc\u021biuni \/ indica\u021bii<\/strong>
Servercloud19 va ac\u021biona \u0219i procesa datele personale doar \u00een vederea furniz\u0103rii serviciilor contractate \u0219i \u00een conformitate cu indica\u021biile precise \u0219i documentate ale clientului. Instruc\u021bia \u00een momentul ader\u0103rii la acest Acord de Procesare a Datelor este c\u0103 Servercloud19 poate procesa datele personale doar cu scopul de a furniza serviciile contractate \u0219i \u00een concordan\u021b\u0103 cu Termenii \u0219i Conditiile prezentate, respectiv contractul \u00eencheiat. Clientul garanteaz\u0103 c\u0103 datele personale pe care le transmite sunt administrate \u00een conformitate cu legile \u00een vigoare, inclusiv cu cerin\u021bele legislative \u00een materie de procesare. Servercloud19 va \u00een\u0219tiin\u021ba clientul dac\u0103 consider\u0103 c\u0103 instruc\u021biunile pentru procesarea datelor trimise de c\u0103tre acesta sunt \u00een conflict cu legile \u00een vigoare.<\/p>\n

7. Obliga\u021biile Servercloud19<\/strong>
Confiden\u021bialitatea<\/strong><\/p>\n

Servercloud19 va trata toate datele personale ca informa\u021bii confiden\u021biale, acestea fiind divulgate doar \u00een caz de necesitate angaja\u021bilor, partenerilor \u0219i institu\u021biilor legale abilitate s\u0103 le solicite. Angaja\u021bii Servercloud19 se supun unor contracte de confiden\u021bialitate care includ \u0219i asigur\u0103 c\u0103 toate datele personale la care ace\u0219tia au acces sunt tratate cu maxim\u0103 seriozitate \u0219i cu strict\u0103 confiden\u021bialitate.<\/p>\n

Securitate<\/strong><\/p>\n

Servercloud19 va implementa m\u0103suri tehnice \u0219i organizatorice adecvate protec\u021biei datelor \u00eempotriva unor proces\u0103ri ilegale sau neautorizate, dar \u0219i \u00eempotriva pierderii accidentale, distrugerii sau deterior\u0103rii. Descrierea condi\u021biilor \u00een care se efectueaz\u0103 \u0219i p\u0103streaz\u0103 copiile de siguran\u021b\u0103 este disponibil\u0103 \u00een descrierea serviciului de backup . Servercloud19 se va asigura c\u0103 accesul la datele personale este restric\u021bionat \u0219i accesibil doar angaja\u021bilor c\u0103rora le este necesar, \u00een vederea furniz\u0103rii serviciilor contractate de client. De asemenea, Servercloud19 se va asigura c\u0103 angaja\u021bii vor procesa datele personale ale clientului doar \u00een concordan\u021b\u0103 cu instruc\u021biunile precise ale acestuia.<\/p>\n

Servercloud19 va furniza informa\u021bii privind m\u0103surile de securitate dac\u0103 acestea vor fi solicitate \u00een scris, de c\u0103tre client.<\/p>\n

Bre\u0219e de securitate<\/strong><\/p>\n

\u00cen cazul \u00een care Servercloud19 identific\u0103 o \u00eenc\u0103lcare a datelor cu caracter personal care afecteaz\u0103 datele personale ale clien\u021biilor , Servercloud19 va \u00een\u0219tiin\u021ba Clientul \u0219i, acolo unde este posibil, va furniza Clientului informa\u021bii \u0219i cooperare rezonabil\u0103, astfel \u00eenc\u00e2t Clientul s\u0103 poat\u0103 \u00eendeplini orice obliga\u021bii de raportare a datelor referitoare la \u00eenc\u0103lcarea datelor.<\/p>\n

8. Obliga\u021biile clientului<\/strong>
Clientul este responsabil pentru conformarea cu obliga\u021biile sale de controlor sub aspectul legilor \u00een vigoare. Clientul trebuie s\u0103 se asigure c\u0103 orice dezv\u0103luire a datelor personale realizat\u0103 c\u0103tre Servercloud19 este f\u0103cut\u0103 cu acordul persoanei vizate. De asemenea, acesta trebuie s\u0103 poat\u0103 justifica fiecare transmitere a acestor date precum \u0219i deciziile sale privind Procesarea respectiv, utilizarea acestora.<\/p>\n

9. Drepturile persoanei vizate<\/strong>
Servercloud19 va acorda clientului acces la serviciile care stocheaz\u0103 datele persoanei vizate pentru a \u0219terge, elibera, corecta sau bloca datele respective. Dac\u0103 acest acces nu este posibil, Servercloud19 va urma instruc\u021biunile clientului pentru a \u00eendeplini aceste opera\u021biuni conform legilor \u00een vigoare. Servercloud19 va \u00eenainta clientului orice solicitare venit\u0103 din partea persoanelor vizate privind accesul la datele personale ale acestora.<\/p>\n

Loca\u021bia proces\u0103rii datelor personale<\/strong><\/p>\n

Datele personale sunt procesate de Servercloud19 doar la sediile, punctele de lucru \u0219i centrele de date partenere. Orice transfer al datelor personale c\u0103tre organiza\u021bii interna\u021bionale sau ter\u021be \u021b\u0103ri va fi realizat doar \u00een m\u0103sura \u00een care acest transfer este permis \u0219i conform legilor \u00een vigoare.<\/p>\n

10. Subcontractarea<\/strong>
Servercloud19 nu va subcontracta f\u0103r\u0103 acordul clientului, nici una dintre opera\u021biunile sale de procesare realizate \u00een numele clientului sub acest Acord. Dac\u0103 Servercloud19 va subcontracta obliga\u021biile sale cu acordul Clientului, va face acest lucru doar cu existen\u021ba unui acord scris din partea partenerului care s\u0103 impun\u0103 acelea\u0219i obliga\u021bii acestuia precum cele impuse asupra Servercloud19 \u00een prezentul acord.<\/p>\n

Servercloud19 prime\u0219te \u00een mod implicit autorizare \u00een vederea contract\u0103rii unor ter\u021be p\u0103r\u021bi pentru procesarea datelor clientului f\u0103r\u0103 a mai fi nevoie de vreo autorizare scris\u0103 din partea acestuia. Servercloud19 trebuie \u00eens\u0103 s\u0103 indice la solicitarea clientului identitatea unui partener \u00eenainte ca ace\u0219tia s\u0103 proceseze date personale.<\/p>\n

11. M\u0103suri tehnice \u0219i organizatorice<\/strong>
Servercloud19 se va asigura c\u0103 pe parcursul proces\u0103rii datelor personale \u00een numele clientului vor fi implementate \u0219i men\u021binute m\u0103suri tehnice \u0219i organizatorice adecvate. Printre aceste m\u0103suri se num\u0103r\u0103 inclusiv angajarea personalului calificat, controlul accesului la centrul de date, controlul accesului la echipamente, controlul accesului la date, protocoale de transmitere a datelor, logarea sistemelor, izolarea datelor clientului pe sisteme fa\u021b\u0103 de datele personale ale altor clien\u021bi, crearea copiilor de siguran\u021b\u0103 , etc.<\/p>\n

12. Audit<\/strong>
Clientul poate solicita \u00een scris efectuarea unui audit pentru a verifica conformarea Servercloud19 cu obliga\u021biile sale sub inciden\u021ba acestui Acord de Procesare a Datelor. Auditorul va fi de comun acord stabilit iar costurile privind efectuarea auditului vor fi suportate de c\u0103tre client. Servercloud19 \u00ee\u0219i rezerv\u0103 dreptul de a refuza efectuarea unui audit caz \u00een care clientul poate solicita \u00eencheierea contractului \u0219i Acordului de Procesare a Datelor.<\/p>\n

13. Durata<\/strong>
Acordul de Procesare a Datelor are durata de via\u021b\u0103 egal\u0103 cu Contractul \u00eencheiat \u00eentre client \u0219i Servercloud19. Autoriza\u021bia Servercloud19 \u00een vederea proces\u0103rii datelor personale \u00een numele clientului va \u00eenceta de \u00eendat\u0103 cu contractul.<\/p>\n

\u00cen calitate de procesator \u00een cazul \u00een care este necesar, Servercloud19 va continua s\u0103 proceseze datele personale p\u00e2n\u0103 la 2 luni \u0219i jum\u0103tate dup\u0103 \u00eencheierea Contractului. \u00cen acela\u0219i interval de timp Servercloud19 va includ\u0103 datele clientului \u00een backup. Procesarea datelor de c\u0103tre Servercloud19 \u00een aceasta perioad\u0103 de 2 luni \u0219i jum\u0103tate va fi considerat\u0103 ca fiind \u00een conformitate cu instruc\u021biunile clientului.<\/p>\n

Servercloud19 va \u0219terge toate datele personale procesate \u00een numele clientului la cel t\u00e2rziu 2 luni \u0219i jum\u0103tate de la terminarea Acordului, cu excep\u021bia situa\u021biilor \u00een care exist\u0103 cereri legale pentru p\u0103strarea acestora.<\/p>\n

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